HOW DOES RC BOX CLUB WORK?

RC Box club is a monthly subscription that offers custom and/or exclusive products. Each box is curated by two of the most enthusiastic and influential RC Box Club partners - Mark Santa Maria & Brent Densford who both have a passion for RC and building a community!

Each month we release new products. Whether you want sticker, gear, swag or all we have a membership for you! Start your own membership in just a few easy steps!
1. Visit www.rcboxclub.com/collections We have a subscription option fit for everyone! 
2. Be sure to review all of our options and select the best subscription for you! 
3. Check out - once your order has been placed, you will receive an email. *That is where you will have access to your account. If you created a subscription you will be able to make changes here. You may also access your account at www.rcboxclub.com/account (check under FAQ - How can I access my account - for more information.) 
4. Wait patiently for your mystery box! Each box is delivered on a schedule each month. Your first box will take 30-60 days to deliver. 
5. RC Box Club is a monthly membership. You will be charged the 1st of each month. You may be charged twice before receiving your first box. Don’t worry! You will receive a box for each charge your incur! 

We promise the wait is worth it!  

WHAT IS THE SHIPPING CYCLE?

Each box is released to our members at the same time each month. 
When you initially subscribe, it will take 45-60 days to receive your first box. 


The following is an example of the shipping cycle: 
Subscription Cycle 
Payment                                    Box Month 
May                                                July 
June                                              August 
July                                                September 
August                                        October 
September                               November
October                                      December
November                                 January 
December                                 February 
January                                      March 
February                                    April 
March                                          May 
April                                               June 

WHY DOES MY ORDER TAKE SO LONG?

We are a monthly box subscription that releases a new box each month for all of our members. RC Box club is a monthly subscription that offers custom and/or exclusive products. Each box is curated by two of the most enthusiastic and influential RC Box Club partners in the industry  - who have a passion for building a community! Each vendor/sponsor must align with our mission. 

We do require an accurate number of members in order to ensure quality and product availability. Plus RC Box Club hand packages each product to deliver to you each month! 

This is why each delivery can take 45-60 days from initial purchase. 

HOW DO I ACCESS MY ACCOUNT?

When you sign up you will receive an email with the subject ‘Your subscription was accepted’, you may click the link inside the email to access your account. You may also access yoruba account at www.rcboxclub.com/account You may need to activate your account so be sure to use the email you checked out with! If you are having trouble accessing your account you may need to submit the ‘forgot password’ to regain access to your account. If NO email found, create an account at www.rcboxclub.com/account If all else fails feel free to email info@rcboxclub.com 

CAN I UPGRADE AT ANYTIME?

Yes you can, however it will not impact any previous orders already confirmed. 
You may edit by accessing your account. 
*Check out the ‘HOW TO ACCESS YOUR ACCOUNT?’ FAQ above*

Visit www.rcboxclub.com/collections to check out all of our current subscriptions

I’VE SUBSCRIBED TO RC BOX CLUB NOW WHAT?

First and foremost, thank you so much for your support! 
We are happy to have you as part of the #RCBoxClubFam 

 Here are a few things to do to get you connected! 
1. Follow RC Box Club www.instagram.com/rcboxclub ; www.facebook.com/rcboxclub ; www.tiktok.com/@rcboxclub 
2. Create/Access your account at www.rcboxclub.com/account (this can take 24 hours post account creation). If you are having trouble feel free to email info@rcboxclub.com 
3. Wait for your welcome letter to be mailed to you, which will introduce you to our members only exclusive Facebook page. 
3. Browse the members only page! Connect with other members, browse specials, discover the discount code for subscribers.
*PLEASE NOTE: the members only Facebook page is only available to current RC Box Club members!*  

WHAT IS THE MEMBERS ONLY FACEBOOK PAGE?

The member only Facebook page is a place where RC Box Club subscribers have access to an exclusive community of RC Box Club members, special discounts, and sales. In order to access this page you must be a RC Box Club current member. 

To become a subscriber, sign up for any RC Box Club monthly subscription at www.rcboxclub.com/collections. Once you are a subscriber, you will be sent a welcome letter with information on how to join the members only Facebook page. 

WHAT IF I DON'T WANT A SUBSCRIPTION?

That is ok! We have one time/gift boxes available! 
Check out https://rcboxclub.com/collections/gift-box 
 These boxes may contain a previous issued box. No specific box is guaranteed however we do 100% guarantee the value of the box will not be affected! 

PAUSED MY ACCOUNT, NOW I'M READY TO REACTIVATE

Your account was recently paused. When you are ready to reactivate your account, you can do so through your Seal Subscriptions customer portal. Reactivating your account will not trigger a payment until the first of the following month. If you would like to pay sooner - and not have a disruption in receipt of your subscription - please contact us at info@rcboxclub.com so that we can send you an invoice. We can also assist with adjusting the date of your payment if needed. We are happy to help and appreciate your continued support! We can also assist you in locating your Seal Subscriptions customer portal if you are not sure where that is. 

I OWN A COMPANY/BUSINESS WHO HAS RC PRODUCTS, HOW CAN I BE PART OF THE RC BOX CLUB?

Great question! We would love to collaborate with other RC companies to help build and bring awareness to your business and products. Be sure to visit and fill out the form or contact info@rcboxclub.com   

CAN I CANCEL ANYTIME?

Of course! You may do so by accessing your account (check out 'HOW DO I ACCESS MY ACCOUNT?' FAQ above) 
* Please note: since we are on a schedule, any outstanding purchases will be fulfilled asap! Your subscription can be placed on pause or cancel. We welcome you to resume anytime!

Any questions or concerns please reach out to info@rcboxclub.com